Shipping and payment


Payment and shipping

The following conditions apply:

Delivery is made domestically (Germany) and to the following countries: Austria, France, Italy, Spain, USA, Egypt, Albania, Andorra, Argentina, Australia, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Denmark, Ecuador, Estonia, Finland, Georgia, Greece, India, Indonesia, Iceland, Ireland, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Morocco, Mexico, Monaco, New Zealand, Netherlands, Norway, Panama, Peru, Poland, Portugal, Romania, Russia, San Marino, Saudi Arabia, Sweden, Switzerland, Serbia, Slovakia, Slovenia, South Africa, Thailand, Czech Republic, Tunisia, Turkey, Ukraine, Hungary, Uruguay, Vatican City, Cyprus.

Shipping costs (including statutory value added tax)

Domestic deliveries (Germany):

We charge a flat rate of €6.95 per order for DHL shipping.
For small parcels, the shipping method DHL Warenpost appears automatically, here we charge a flat rate of € 3.95 shipping costs.
From an order value of € 100.00 we deliver free of charge.


Deliveries to other EU countries:

All delivery times are quoted in working days.
From an order value of € 100.00 we deliver free of charge to France, Spain and Italy.
We calculate the shipping costs to other EU countries as follows:

EU  
ISO Country Post Parcel Time
  Zone 1      
BE Belgium 7,95 € 14,95 € 2
PL Poland 7,95 € 15,95 €  2-3
CZ Czech Rep. 7,95 € 15,95 €  2-3
AT Austria 7,95 € 13,95 € 2
FR France 7,95 € 14,95 €  2-3
LU Luxembourg 7,95 € 15,95 €  2-3
NL Netherlands 7,95 € 15,95 €  1-2
DK Denmark 7,95 € 14,95 €  2-3
MC Monaco 7,95 € 15,95 €  3-4
  Zone 2      
IT Italy 8,95 € 16,95 €  2-4
ES Spain 8,95 € 11,95 €  3-4
Sk Slovakia 8,95 € 16,95 €  2-3
Sl Slovenia 8,95 € 16,95 €  2-3
HU Hungary 8,95 € 16,95 € 3
SE Sweden 8,95 € 20,95 €  2-4
  Zone 3      
MT Malta 9,95 € 16,95 €  5-7
HR Croatia 9,95 € 16,95 €  2-3
BG Bulgaria 9,95 € 16,95 €  4-5
EE Estonia 9,95 € 16,95 €  3-4
GR Greece 9,95 € 16,95 €  5-6
IE Ireland 9,95 € 16,95 €  3-4
LV Latvia 9,95 € 16,95 €  3-4
LT Lithuania 9,95 € 16,95 €  3-4
CY Cyprus 9,95 € 16,95 €  8-12
PT Portugal 9,95 € 16,95 €  3-5
RO Romania 9,95 € 16,95 €  3-4
FI Finland 9,95 € 22,95 €  3-5








Deliveries to NON-EU countries:

All parcels are delivered by DHL. Exception: Deliveries to Canada are shipped exclusively with UPS.
The delivery time is stated in working days.
We calculate the shipping costs to NON-EU countries as follows:

NON-EU  
ISO Country Post Parcel Time
  USA      
US USA
9.95 $    6-10
  Economy      8-15
  up to 1 kg   24.95 $  
  up to 2 kg   29.95 $  
  up to 3 kg   31.95 $  
  up to 5 kg   34.95 $  
  up to 10 kg   39.95 $  
  up to 15 kg   59.95 $  
  up to 20 kg   69.95 $  
  Premium      5-8
  up to 1 kg   29.95 $  
  up to 2 kg   34.95 $  
  up to 3 kg   37.95 $  
  up to 5 kg   44.95 $  
  up to 10 kg   59.95 $  
  up to 15 kg   79.95 $  
  up to 20 kg   99.95 $  
  Australia      
AU Australia 11,95 €    10-14
  Economy      10-17
  up to 1 kg   35,95 €  
  up to 2 kg   39,95 €  
  up to 3 kg   43,95 €  
  up to 5 kg   49,95 €  
  up to 10 kg   69,95 €  
  up to 15 kg   89,95 €  
  up to 20 kg   99,95 €  
  Premium      8-14
  up to 1 kg   47,95 €  
  up to 2 kg   54,95 €  
  up to 3 kg   64,95 €  
  up to 5 kg   79,95 €  
  up to 10 kg   119,95 €  
  up to 15 kg   159,95 €  
  up to 20 kg   199,95 €  
  Brazil      
BR Brazil 11,95 €    10-17
  Economy      20-25
  up to 1 kg   35,95 €  
  up to 2 kg   39,95 €  
  up to 3 kg   43,95 €  
  up to 5 kg   49,95 €  
  up to 10 kg   69,95 €  
  up to 15 kg   89,95 €  
  up to 20 kg   99,95 €  
  Premium      16-21
  up to 1 kg   47,95 €  
  up to 2 kg   54,95 €  
  up to 3 kg   64,95 €  
  up to 5 kg   79,95 €  
  up to 10 kg   119,95 €  
  up to 15 kg   159,95 €  
  up to 20 kg   199,95 €  
  Canada      
CA Canada 11,95 €    4-7
  Economy      20-30
  up to 1 kg   29,95 €  
  up to 2 kg   32,95 €  
  up to 3 kg   36,95 €  
  up to 5 kg   43,95 €  
  up to 10 kg   59,95 €  
  up to 15 kg   74,95 €  
  up to 20 kg   89,95 €  
  Premium      7-12
  up to 1 kg   33,95 €  
  up to 2 kg   39,95 €  
  up to 3 kg   44,95 €  
  up to 5 kg   57,95 €  
  up to 10 kg   89,95 €  
  up to 15 kg   119,95 €  
  up to 20 kg   149,95 €  
  Zone 1      
CH Switzerland 8,50 € 21,95 €  2-3
LI Liechtenst. 9,95 € 21,95 €  2-4
  Zone 2      
AD Andorra 8,95 € 16,95 €  4-7
SM San Marino 8,95 € 16,95 €  5-8
VA Vatican City 8,95 € 16,95 €  5-7
  Zone 3      
AL Albania 9,95 € 23,95 €  6-8
BA Bosnia & H. 9,95 € 23,95 €  5-7
IS Iceland 9,95 € 23,95 €  5-7
NO Norway 9,95 € 23,95 €  3-5
RS Serbia 9,95 € 23,95 €  9-14
UA Ukraine 9,95 € 23,95 €  8-10
  Zone 4      
EG Egypt 9,95 € 29,95 €  7-8
GE Georgia 9,95 € 29,95 €  12-17
MA Morocco 9,95 € 29,95 €  6-8
RU Russia 9,95 € 29,95 €  11-13
TN Tunisia 9,95 € 29,95 €  6-8
TR Turkey 9,95 € 29,95 €  8-10
  Zone 5      
CN China 11,95 € 39,95 €  8-11
ID Indonesia 11,95 € 39,95 €  8-12
IN India 11,95 € 39,95 €  14-16
JP Japan 11,95 € 39,95 €  4-7
MX Mexico 11,95 € 39,95 €  10-15
SA Saudi Arab. 11,95 € 39,95 €  2-4
TH Thailand 11,95 € 39,95 €  7-9
  Zone 6      
AR Argentina 11,95 € 59,95 €  7-10
CL Chile 11,95 € 59,95 €  9-16
CR Costa Rica 11,95 € 59,95 €  6-8
EC Ecuador 11,95 € 59,95 €  15-16
CO Colombia 11,95 € 59,95 €  16-24
NZ New Zeal. 11,95 € 59,95 €  10-16
PA Panama 11,95 € 59,95 €  6-8
PE Peru 11,95 € 59,95 €  8-13
ZA South Afri. 11,95 € 59,95 €  10-17
UY Uruguay 11,95 € 59,95 €  7-10




Delivery times

Unless otherwise stated in the respective offer, the goods will be delivered within Germany within 1 - 3 working days. For EU and NON-EU deliveries abroad, delivery will be made after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction) within the delivery time in working days specified in the table.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

Prepayment by bank transfer
Payment by invoice (via Klarna)
Payment by installment purchase (via Klarna)
Payment by instant bank transfer (via Klarna)

Note: We can offer Klarna in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland

Via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express
- Payment by credit card
- Payment via "Pay later"
- Payment by installment purchase
-  iDEAL, Bancontact, eps, Przelewy24

  Via Mollie:
-  Payment by credit card
-  Payment via Apple Pay
- Payment by Giropay
- Payment via PayPal (US Shop)

If you have any questions, please find our contact details in the imprint.