Shipping and payment
Payment and shipping
The following conditions apply:
Delivery is made domestically (Germany) and to the following countries: Austria, France, Italy, Spain, USA, Egypt, Albania, Andorra, Argentina, Australia, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Denmark, Ecuador, Estonia, Finland, Georgia, Greece, India, Indonesia, Iceland, Ireland, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Morocco, Mexico, Monaco, New Zealand, Netherlands, Norway, Panama, Peru, Poland, Portugal, Romania, Russia, San Marino, Saudi Arabia, Sweden, Switzerland, Serbia, Slovakia, Slovenia, South Africa, Thailand, Czech Republic, Tunisia, Turkey, Ukraine, Hungary, Uruguay, Vatican City, Cyprus.
Shipping costs (including statutory value added tax)
Domestic deliveries (Germany):
We charge a flat rate of €6.95 per order for DHL shipping.
For small parcels, the shipping method DHL Warenpost appears automatically, here we charge a flat rate of € 3.95 shipping costs.
From an order value of € 100.00 we deliver free of charge.
Deliveries to other EU countries:
Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment via "Pay later"
- Payment by installment purchase
- iDEAL, Bancontact, eps, Przelewy24
Via Mollie:
- Payment by credit card
- Payment via Apple Pay
- Payment by Giropay
- Payment via PayPal (US Shop)
If you have any questions, please find our contact details in the imprint.
Deliveries to other EU countries:
All delivery times are quoted in working days.
From an order value of € 100.00 we deliver free of charge to France, Spain and Italy.
We calculate the shipping costs to other EU countries as follows:
Deliveries to NON-EU countries:
Unless otherwise stated in the respective offer, the goods will be delivered within Germany within 1 - 3 working days. For EU and NON-EU deliveries abroad, delivery will be made after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction) within the delivery time in working days specified in the table.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
- Prepayment by bank transfer
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by instant bank transfer (via Klarna)
| EU | ||||
| ISO | Country | Post | Parcel | Time |
| Zone 1 | ||||
| BE | Belgium | 7,95 € | 14,95 € | 2 |
| PL | Poland | 7,95 € | 15,95 € | 2-3 |
| CZ | Czech Rep. | 7,95 € | 15,95 € | 2-3 |
| AT | Austria | 7,95 € | 13,95 € | 2 |
| FR | France | 7,95 € | 14,95 € | 2-3 |
| LU | Luxembourg | 7,95 € | 15,95 € | 2-3 |
| NL | Netherlands | 7,95 € | 15,95 € | 1-2 |
| DK | Denmark | 7,95 € | 14,95 € | 2-3 |
| MC | Monaco | 7,95 € | 15,95 € | 3-4 |
| Zone 2 | ||||
| IT | Italy | 8,95 € | 16,95 € | 2-4 |
| ES | Spain | 8,95 € | 11,95 € | 3-4 |
| Sk | Slovakia | 8,95 € | 16,95 € | 2-3 |
| Sl | Slovenia | 8,95 € | 16,95 € | 2-3 |
| HU | Hungary | 8,95 € | 16,95 € | 3 |
| SE | Sweden | 8,95 € | 20,95 € | 2-4 |
| Zone 3 | ||||
| MT | Malta | 9,95 € | 16,95 € | 5-7 |
| HR | Croatia | 9,95 € | 16,95 € | 2-3 |
| BG | Bulgaria | 9,95 € | 16,95 € | 4-5 |
| EE | Estonia | 9,95 € | 16,95 € | 3-4 |
| GR | Greece | 9,95 € | 16,95 € | 5-6 |
| IE | Ireland | 9,95 € | 16,95 € | 3-4 |
| LV | Latvia | 9,95 € | 16,95 € | 3-4 |
| LT | Lithuania | 9,95 € | 16,95 € | 3-4 |
| CY | Cyprus | 9,95 € | 16,95 € | 8-12 |
| PT | Portugal | 9,95 € | 16,95 € | 3-5 |
| RO | Romania | 9,95 € | 16,95 € | 3-4 |
| FI | Finland | 9,95 € | 22,95 € | 3-5 |
Deliveries to NON-EU countries:
All parcels are delivered by DHL. Exception: Deliveries to Canada are shipped exclusively with UPS.
The delivery time is stated in working days.
We calculate the shipping costs to NON-EU countries as follows:
| NON-EU | ||||
| ISO | Country | Post | Parcel | Time |
| USA | ||||
| US | USA |
9.95 $ | 6-10 | |
| Economy | 8-15 | |||
| up to 1 kg | 24.95 $ | |||
| up to 2 kg | 29.95 $ | |||
| up to 3 kg | 31.95 $ | |||
| up to 5 kg | 34.95 $ | |||
| up to 10 kg | 39.95 $ | |||
| up to 15 kg | 59.95 $ | |||
| up to 20 kg | 69.95 $ | |||
| Premium | 5-8 | |||
| up to 1 kg | 29.95 $ | |||
| up to 2 kg | 34.95 $ | |||
| up to 3 kg | 37.95 $ | |||
| up to 5 kg | 44.95 $ | |||
| up to 10 kg | 59.95 $ | |||
| up to 15 kg | 79.95 $ | |||
| up to 20 kg | 99.95 $ | |||
| Australia | ||||
| AU | Australia | 11,95 € | 10-14 | |
| Economy | 10-17 | |||
| up to 1 kg | 35,95 € | |||
| up to 2 kg | 39,95 € | |||
| up to 3 kg | 43,95 € | |||
| up to 5 kg | 49,95 € | |||
| up to 10 kg | 69,95 € | |||
| up to 15 kg | 89,95 € | |||
| up to 20 kg | 99,95 € | |||
| Premium | 8-14 | |||
| up to 1 kg | 47,95 € | |||
| up to 2 kg | 54,95 € | |||
| up to 3 kg | 64,95 € | |||
| up to 5 kg | 79,95 € | |||
| up to 10 kg | 119,95 € | |||
| up to 15 kg | 159,95 € | |||
| up to 20 kg | 199,95 € | |||
| Brazil | ||||
| BR | Brazil | 11,95 € | 10-17 | |
| Economy | 20-25 | |||
| up to 1 kg | 35,95 € | |||
| up to 2 kg | 39,95 € | |||
| up to 3 kg | 43,95 € | |||
| up to 5 kg | 49,95 € | |||
| up to 10 kg | 69,95 € | |||
| up to 15 kg | 89,95 € | |||
| up to 20 kg | 99,95 € | |||
| Premium | 16-21 | |||
| up to 1 kg | 47,95 € | |||
| up to 2 kg | 54,95 € | |||
| up to 3 kg | 64,95 € | |||
| up to 5 kg | 79,95 € | |||
| up to 10 kg | 119,95 € | |||
| up to 15 kg | 159,95 € | |||
| up to 20 kg | 199,95 € | |||
| Canada | ||||
| CA | Canada | 11,95 € | 4-7 | |
| Economy | 20-30 | |||
| up to 1 kg | 29,95 € | |||
| up to 2 kg | 32,95 € | |||
| up to 3 kg | 36,95 € | |||
| up to 5 kg | 43,95 € | |||
| up to 10 kg | 59,95 € | |||
| up to 15 kg | 74,95 € | |||
| up to 20 kg | 89,95 € | |||
| Premium | 7-12 | |||
| up to 1 kg | 33,95 € | |||
| up to 2 kg | 39,95 € | |||
| up to 3 kg | 44,95 € | |||
| up to 5 kg | 57,95 € | |||
| up to 10 kg | 89,95 € | |||
| up to 15 kg | 119,95 € | |||
| up to 20 kg | 149,95 € | |||
| Zone 1 | ||||
| CH | Switzerland | 8,50 € | 21,95 € | 2-3 |
| LI | Liechtenst. | 9,95 € | 21,95 € | 2-4 |
| Zone 2 | ||||
| AD | Andorra | 8,95 € | 16,95 € | 4-7 |
| SM | San Marino | 8,95 € | 16,95 € | 5-8 |
| VA | Vatican City | 8,95 € | 16,95 € | 5-7 |
| Zone 3 | ||||
| AL | Albania | 9,95 € | 23,95 € | 6-8 |
| BA | Bosnia & H. | 9,95 € | 23,95 € | 5-7 |
| IS | Iceland | 9,95 € | 23,95 € | 5-7 |
| NO | Norway | 9,95 € | 23,95 € | 3-5 |
| RS | Serbia | 9,95 € | 23,95 € | 9-14 |
| UA | Ukraine | 9,95 € | 23,95 € | 8-10 |
| Zone 4 | ||||
| EG | Egypt | 9,95 € | 29,95 € | 7-8 |
| GE | Georgia | 9,95 € | 29,95 € | 12-17 |
| MA | Morocco | 9,95 € | 29,95 € | 6-8 |
| RU | Russia | 9,95 € | 29,95 € | 11-13 |
| TN | Tunisia | 9,95 € | 29,95 € | 6-8 |
| TR | Turkey | 9,95 € | 29,95 € | 8-10 |
| Zone 5 | ||||
| CN | China | 11,95 € | 39,95 € | 8-11 |
| ID | Indonesia | 11,95 € | 39,95 € | 8-12 |
| IN | India | 11,95 € | 39,95 € | 14-16 |
| JP | Japan | 11,95 € | 39,95 € | 4-7 |
| MX | Mexico | 11,95 € | 39,95 € | 10-15 |
| SA | Saudi Arab. | 11,95 € | 39,95 € | 2-4 |
| TH | Thailand | 11,95 € | 39,95 € | 7-9 |
| Zone 6 | ||||
| AR | Argentina | 11,95 € | 59,95 € | 7-10 |
| CL | Chile | 11,95 € | 59,95 € | 9-16 |
| CR | Costa Rica | 11,95 € | 59,95 € | 6-8 |
| EC | Ecuador | 11,95 € | 59,95 € | 15-16 |
| CO | Colombia | 11,95 € | 59,95 € | 16-24 |
| NZ | New Zeal. | 11,95 € | 59,95 € | 10-16 |
| PA | Panama | 11,95 € | 59,95 € | 6-8 |
| PE | Peru | 11,95 € | 59,95 € | 8-13 |
| ZA | South Afri. | 11,95 € | 59,95 € | 10-17 |
| UY | Uruguay | 11,95 € | 59,95 € | 7-10 |
Delivery times
Unless otherwise stated in the respective offer, the goods will be delivered within Germany within 1 - 3 working days. For EU and NON-EU deliveries abroad, delivery will be made after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction) within the delivery time in working days specified in the table.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Prepayment by bank transfer
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by instant bank transfer (via Klarna)
Note: We can offer Klarna in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland
Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment via "Pay later"
- Payment by installment purchase
- iDEAL, Bancontact, eps, Przelewy24
Via Mollie:
- Payment by credit card
- Payment via Apple Pay
- Payment by Giropay
- Payment via PayPal (US Shop)
If you have any questions, please find our contact details in the imprint.